Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Claire Hunt

Claire Hunt

June 13, 2025

5  out of  5
rating by Claire Hunt
"I love working with this team! They are informative, helpful and pleasant to work with. Highly recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Greg Aldridge

Greg Aldridge

June 13, 2025

5  out of  5
rating by Greg Aldridge
"Val and team are thoughtful and friendly! They go out of their way to make things easy for us and are always available to answer questions. I recommend this agency!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Kristin Davis

Kristin Davis

June 13, 2025

5  out of  5
rating by Kristin Davis
"What a top notch State Farm office! Highly recommend Val and her team!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Abby Ashrafzadeh

Abby Ashrafzadeh

June 12, 2025

5  out of  5
rating by Abby Ashrafzadeh
"I always have great experiences with this office!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Noah Pocilujko

Noah Pocilujko

June 12, 2025

5  out of  5
rating by Noah Pocilujko
"Val and staff were easy to work with and made switching to State Farm a positive experience. I can’t recommend this office enough!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Mia

Mia

June 12, 2025

5  out of  5
rating by Mia
"I couldn't be happier with the service I've received from Val Laskowski’s State Farm office! From the moment I walked in, I felt welcomed and valued as a customer. Val and her team are knowledgeable, friendly, and always go the extra mile to make sure my questions are answered and my policies are tailored to my needs. They take the time to explain everything clearly and never make me feel rushed. It’s a huge relief knowing I have a team I can trust for both my auto, home, and life insurance. Highly recommend this office to anyone looking for top-notch service and peace of mind! I will be a State Farm customer for life!"
We responded:
"Mia, we appreciate your kind words and even more that you have been affected by the way we are trying to be a positive influence in our community! Take care and thanks again! "
Profile photo of gail millard

gail millard

June 10, 2025

4  out of  5
rating by gail millard
"Crystal made switching insurance companies quick and easy. Answered all my questions with professionalism and care. Saving us over $100 per month!"
We responded:
"Your feedback is valued, and we appreciate the 4 stars! We’re so glad you had a good experience with us. Thank you for choosing State Farm for your insurance needs."
Profile photo of Jeanne Baker

Jeanne Baker

May 19, 2025

5  out of  5
rating by Jeanne Baker
"Crystal was amazing! So helpful and also she was able to transfer my other cars from another agent. The office is super cute too. These are a wonderful group of ladies!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Jim Jones

Jim Jones

April 30, 2025

5  out of  5
rating by Jim Jones
"I recently had the pleasure of working with Crystal Fernandez at State Farm, and her service was nothing short of exceptional. She went above and beyond to bundle my auto and renters insurance, securing me the lowest possible rates without sacrificing coverage. Crystal’s professionalism, attention to detail, and genuine care for her clients set a new standard in the industry. I wholeheartedly recommend Crystal Fernandez—and State Farm—to anyone seeking top-tier insurance guidance and savings."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Frank Pierce

Frank Pierce

April 30, 2025

5  out of  5
rating by Frank Pierce
"Crystal has been amazing with all my insurance needs. Very helpful and understanding with my situation."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Anthony Rodriguez

Anthony Rodriguez

April 30, 2025

5  out of  5
rating by Anthony Rodriguez
"The agency is very good. I work mostly with Crystal Martinez. She is great and has been doing insurance for over 20 years and her expertise shows."
We responded:
"Thank you, Anthony, Crystal is very knowledgeable and appreciates the kind words, take care! "
Profile photo of Kimmy Martel

Kimmy Martel

April 18, 2025

1  out of  5
rating by Kimmy Martel
"I would not recommend going with this agency! The inaccuracy provided and lack of knowledge and the headache it’s been to get our full refund is mind blowing! My 80 year old father has been taken advantage of! Before you provide quotes and pay for the policy in full, make sure you have all your facts straight! We still are waiting on our full refund a month later! We were told in 7-10 business days, that was a joke and all I hear is it’s in with underwriting, you sure were quick to charge my card but to get the refund in full because your agency cannot provide accurate quotes is do not worth the time or energy! I would not recommend agency at all!"
We responded:
"Hello Kimberly, we deeply regret the system error that miscalculated the cost of your dad's policy. We are working closely with our corporate team to get your policy refund and determine how this happened in our system. Again we apologize. "
Profile photo of Chantel Bailon

Chantel Bailon

April 9, 2025

5  out of  5
rating by Chantel Bailon
"I recently purchased car insurance. I had no issues. Maria made the process very simple and quick."
We responded:
"Thank you, Chantel! We look forward to working with you for many years to come! "
Profile photo of Mr. Snapper

Mr. Snapper

April 8, 2025

1  out of  5
rating by Mr. Snapper
"18 year old who bought my first car cash! Went to Val Laskowski and bought liability for $300. I then kicked it up to full coverage because I am proud of my 2010 Nissan! I was paying Val $440 monthly. My next step was to purchase life insurance from Val and purchase all my insurance needs through Val for the next 60 years or so, ostensibly. Things were going great until month 4, where I was auto debited $712 out of nowhere!!! Val’s office made up every excuse in the book, even placing blame on me, in a very embarrassing and condescending manner. All I did was try and be a great customer, which some other lucky insurance agent is about to get! Nobody from Val’s office contacted me to inform me the underwriters changed everything, just a debit for $712!!!! Peace out Val! I have no problem spending $200,000k over the next 60 years with someone else. DO NOT BUY INSURANCE HERE!!!"
We responded:
"We are sorry that we couldn't provide you with what you needed, we truly do care about our clients. "
Profile photo of Misael Luna-Ibarra

Misael Luna-Ibarra

April 4, 2025

5  out of  5
rating by Misael Luna-Ibarra
"Great"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Jorge Rocha

Jorge Rocha

March 31, 2025

1  out of  5
rating by Jorge Rocha
"They gave horrible customer service. I had to ignore and block their number because they kept calling me constantly asking me when my friends or family members going to sign up afte they quoted hem on insurance. They have no issues trying to take money. But when I had an issue about my insurance, they were very defensive and would not even try to help me out,"
We responded:
"Jorge, we do not show any of your family members with quotes pending, we did recently quickly process your request to move your car policy to another office that was working with your relatives. We wish you well. "
Profile photo of Mark Blaine

Mark Blaine

January 23, 2025

5  out of  5
rating by Mark Blaine
"Crystal was very professional and helped me completely"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Brian Curry

Brian Curry

January 17, 2025

5  out of  5
rating by Brian Curry
"Kelly has been very helpful in updating my policies. She is patient, courteous, conscientious, and very responsive. I am most appreciative of her efforts!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Jeremy Thorne

Jeremy Thorne

November 29, 2024

5  out of  5
rating by Jeremy Thorne
"We have had our home and auto policies with Val since we moved to the mountains five years ago. She has a great team that always answers any questions we have and does a great job communicating what each policy covers and what we are paying for. I highly recommend her and her team."
We responded:
"Jeremy, thanks for taking the time to share positive feedback! We enjoy working with you; your opinion matters! Looking forward to a long relationship. "
Profile photo of Grace Gillette

Grace Gillette

November 11, 2024

5  out of  5
rating by Grace Gillette
"Val and her staff are extremely helpful whether it's in person, email or text. They've responded to my needs in a timely manner. Val checks on you semi annually to make sure you want to keep your policy as is or to make changes. I recommend them for your insurance needs."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of zoreinfinity

zoreinfinity

October 14, 2024

5  out of  5
rating by zoreinfinity
"Great experience"
Profile photo of Samantha Juarez

Samantha Juarez

September 12, 2024

5  out of  5
rating by Samantha Juarez
"I’ve been a customer for years and Val has been fantastic! She is very knowledgeable and professional! Me and my entire family all have our life insurance policies with her agency."
We responded:
"Samantha, thank you for such a wonderful review and for your loyalty to me and my office! "
Profile photo of Mara Hardy

Mara Hardy

September 11, 2024

5  out of  5
rating by Mara Hardy
"I've been with Val at State Farm for years. We started with one policy and have moved everything to her office - cars, home, business, short-term - because it's so easy to work with her and her team. It's great coverage, but you can get that a lot of places. It's the personal aspect and investment in my life that makes a difference. They go above and beyond to help!"
We responded:
"Mara, thank you for the great review! I am so happy we were able to help with your auto, home, business, and short-term insurance. We are always here when you need us! "
Profile photo of Terry Restorick

Terry Restorick

August 15, 2024

5  out of  5
rating by Terry Restorick
"I have all my vehicles insured here, and my daughter does a well, very friendly any time I need to make amy changes."
We responded:
"Terry, thank you for the wonderful review and for trusting us to insure your vehicles and your daughters! "
Profile photo of Julio Escobar

Julio Escobar

August 13, 2024

5  out of  5
rating by Julio Escobar
"Val has been to work with! Great agency to partner up with."
We responded:
"Julio, thank you for the great review and for trusting my office with your insurance! "