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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeremy Thorne

November 29, 2024

5  out of  5
rating by Jeremy Thorne
"We have had our home and auto policies with Val since we moved to the mountains five years ago. She has a great team that always answers any questions we have and does a great job communicating what each policy covers and what we are paying for. I highly recommend her and her team."
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Grace Gillette

November 11, 2024

5  out of  5
rating by Grace Gillette
"Val and her staff are extremely helpful whether it's in person, email or text. They've responded to my needs in a timely manner. Val checks on you semi annually to make sure you want to keep your policy as is or to make changes. I recommend them for your insurance needs."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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zoreinfinity

October 14, 2024

5  out of  5
rating by zoreinfinity
"Great experience"
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Samantha Juarez

September 12, 2024

5  out of  5
rating by Samantha Juarez
"I’ve been a customer for years and Val has been fantastic! She is very knowledgeable and professional! Me and my entire family all have our life insurance policies with her agency."
We responded:
"Samantha, thank you for such a wonderful review and for your loyalty to me and my office! "
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Mara Hardy

September 11, 2024

5  out of  5
rating by Mara Hardy
"I've been with Val at State Farm for years. We started with one policy and have moved everything to her office - cars, home, business, short-term - because it's so easy to work with her and her team. It's great coverage, but you can get that a lot of places. It's the personal aspect and investment in my life that makes a difference. They go above and beyond to help!"
We responded:
"Mara, thank you for the great review! I am so happy we were able to help with your auto, home, business, and short-term insurance. We are always here when you need us! "
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Terry Restorick

August 15, 2024

5  out of  5
rating by Terry Restorick
"I have all my vehicles insured here, and my daughter does a well, very friendly any time I need to make amy changes."
We responded:
"Terry, thank you for the wonderful review and for trusting us to insure your vehicles and your daughters! "
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Julio Escobar

August 13, 2024

5  out of  5
rating by Julio Escobar
"Val has been to work with! Great agency to partner up with."
We responded:
"Julio, thank you for the great review and for trusting my office with your insurance! "
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Aaron Handley

August 2, 2024

5  out of  5
rating by Aaron Handley
"Crystal was so helpful in all of our home insurance needs in the purchase of our new place. Thank you for your friendly demeanor, willingness to answer questions, and how much you went above and beyond!"
We responded:
"Aaron, thank you so much for this wonderful review! I am so happy Crystal was able to help with your home insurance! "
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Tom “Fix and Flip Coach” Spaeth

July 19, 2024

5  out of  5
rating by Tom “Fix and Flip Coach” Spaeth
"My daughter was getting her first new car. The dealership had a insurance requirement that needed to be fulfilled prior to taking the car off the lot. Val jumped on top of this issue herself and went out of her way to be sure we drove away with the car that day. Been with this same office for over 20 years - never an issue - only good service."
We responded:
"Tom, thank you for the great review! I am so happy we could help get your daughters first car insured! Thank you for trusting our office! "
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Samuel Ruble

July 5, 2024

1  out of  5
rating by Samuel Ruble
"They stole money from me. I canceled my policy, and they still took out 1 more months payment. Then they returned $100 less than they took. But I canceled before my billing date so I should have not been charged anymore at all. Thieves. Make this right and I have no problem removing my comment about the experience."
We responded:
"Hello Samuel, bills are generated several days before the due date which is why we have a refund option when we are not given adequate notice to amend a bill, as in your case. I will confirm with the billing dept Monday, but the 100$ was credited to your future bill for your renters insurance, this policy is now paid in full until the May 2025 renewal. We will be in touch early next week, Thank you. "
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will barrios

June 10, 2024

5  out of  5
rating by will barrios
"Always there when you need them!!"
We responded:
"Thanks Will for the kind words, we have worked together for a long time, it is a pleasure! Val "
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Anna Vazquez

June 6, 2024

5  out of  5
rating by Anna Vazquez
"Great service I have my permanent life insurance with State Farm Love how kind val is and all her employees. Perfect customer service very nice ladies, and respectful as well ! They always keeping me posted on any new information."
We responded:
"Anna, thank you for the great review! I am so happy we were able to help with your life insurance. Thank you for trusting my office! "
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Matt Kniess

June 4, 2024

1  out of  5
rating by Matt Kniess
"Bait and switch tactics. Furthermore this office nearly committed fraud stating my property had features without confirmation. It was lucky that assumptions later found out to be true, but you absolutely know I and we the customers are the one's to foot the bill despite State Farm's wrong doing. Absolutely do not recommend Val or State Farm based on the shady behavior they've exhibited for home and auto insurance."
We responded:
"Matt, I am so sorry that you feel this way. I have looked over your home policy and after consulting my team and we do not find this review to be accurate. Please call the office so we can clear up this misunderstanding. We look forward to hearing from you. "
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Charlie Girard

May 10, 2024

5  out of  5
rating by Charlie Girard
"Kelly was extremely helpful. She quickly understood my needs and provided my options in an easy to understand manner. Resulting in a policy that both fit my needs and my budget. Kelly is an Insurance rock star !!! Thanks Kelly for all your help."
We responded:
"Hi Charlie, thank you so much for taking your time to review our service. Kelly is a great asset and she really enjoys caring for our clients! Val "
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Mike Lynch

April 4, 2024

5  out of  5
rating by Mike Lynch
"We have been with State Farm for our home and auto insurance for 20 years. Val and her team have always been responsive to our needs. Hopefully getting a direct hit by a tornado on your home is a once in a lifetime experience. Val has helped us navigate the challenges faced when making a claim that included damage to our roof, windows, deck, siding, garage door and more. You never know how your insurance team will respond until something big happens. They have been with us every step of the way. Thank you Val and your team for walking along side of us. You can't go wrong if you select Val and her team for your insurance needs."
We responded:
"Mike, thank you so much for such a wonderful review! I am so happy my team and I were able to help through such tough time! We are always here when you need us! "
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Adrian Villalobos

April 4, 2024

5  out of  5
rating by Adrian Villalobos
"She was amazing !!! Helped me out tremendously!! And was quick an efficient on every step of the way ! Highly recommend her as a agent"
We responded:
"Hi Adrian! Thank you so much for your kind words, we really appreciate your business and are happy we could help you out! "
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Jason Brooks

April 3, 2024

5  out of  5
rating by Jason Brooks
"Worked with Kelly Girard who was absolutely fantastic. Walked me through everything, answered all my questions, and was able to set me up with the right auto insurance plan that worked for my budget."
We responded:
"Hi Jason, we are so glad that we were successful in meeting your needs. Thanks for your kinds words! Val"
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Shawna Gubser

March 26, 2024

5  out of  5
rating by Shawna Gubser
"Kelly was super helpful and made obtaining auto and renters insurance virtually painless! She's absolutely amazing and really deserves a pay raise! Thank you Kelly!"
We responded:
"Thanks Shawna, we look forward to a long relationship with you! Val "
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Damian L

February 19, 2024

1  out of  5
rating by Damian L
"Had a pretty good experience over the years. I was insuring 4 cars for about 300-something per month. I gave away one car to Kars4Kids and simultaneously suspended coverage on an older car that was not being driven. Coverage dropped to 230 something per month for about 5-6 months. And, the without warning my premiums were jacked up to 470 per month. I called and was brushed off by Val herself. No call back. Nothing."
We responded:
"Hi Damian, we spoke on 10/30 and I emailed you the breakdown of your bill subsequent to that phone call on 10/30/23. Let me know if you would like a copy of the correspondence. Clarity and transparency is really important to us, give us a call if you would like more information. Thank you Val "
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Jennifer Beresch

February 17, 2024

5  out of  5
rating by Jennifer Beresch
"Kelly and Crystal were so friendly and helpful with my home and auto insurance. And they saved me money while getting better coverage! 😀"
We responded:
"Hi Jennifer, welcome to State Farm! Thanks for your kind words, we look forward to working with you long into the future! Val"
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Noah Archuleta

February 14, 2024

5  out of  5
rating by Noah Archuleta
"Very informative and polite, Kelly gets straight to the point"
We responded:
"Hi Noah, one of our goals to communicate in a professional, friendly, and straightforward manner about what can be a complex topic: insurance. Thanks for your 5-star review! Val"
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mike lefevre

February 12, 2024

5  out of  5
rating by mike lefevre
"Val and her team have always been there for me, to answer questions. I have shopped for better pricing and never found any company that could beat them."
We responded:
"Hi Mike, we are so grateful for your business and look forward to working with you for another 20 years, thanks for your loyalty! Val "
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Patrick and Kathleen

February 8, 2024

5  out of  5
rating by Patrick and Kathleen
"Kelly is extremely helpful! Every time I need to do something regarding my policy she helps right away. She’s extremely kind and bubbly!"
We responded:
"Thank you both for your awesome comments, we appreciate you taking the time to acknowledge the service from our office! Val "
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Scott P

January 31, 2024

5  out of  5
rating by Scott P
"We've been working with Val's team for the past six years, and I find her overall professionalism, customer service, and attention to detail to be exceptional. Val has helped us with home, auto, and umbrella policies, and she takes a very comprehensive approach to understanding her clients' needs. Whenever I have a question, however small, Val takes the time to help us. I have full confidence that whenever the big stuff arises, she is in our corner. I strongly recommend Val and her team at State Farm!"
We responded:
"Thank you Scott, I have really enjoyed getting to know you and your family. We look forward to a long relationship going forward, and are grateful for your loyalty. We do not take you for granted and know that your choices are endless in this industry, thanks again for choosing us! "
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Alejandro Garcia

January 17, 2024

5  out of  5
rating by Alejandro Garcia
"I’ll start off by saying EXCELENTE customer service it’s nothing but polite and friendly staff, they really do take care of you in any way or matter highly recomend."
We responded:
"Alejandro it is a pleasure working with you! Val "